Cathi Hight's Top-Selling Resource Bundles

Is your organization prepared for 2020?



Whether you are looking for up-to-date ways to INCREASE your productivity, GROW your membership, RETAIN your members, or EVOLVE to take your organization to the next level, we have the right resources for you and your team.


Learn The Latest Techniques That Have Helped So Many Organizations Like Yours

Increase Our Productivity Bundle

Increase Our Productivity Bundle

The Increase Our Productivity bundle includes three (3) webinar recordings focused on building your team's productivity skills and a BONUS webinar recording: "Prioritize the Urgent"

$ 247 Only $ 177 if purchased by 12/15/19

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"Power Hours: Master the Time Management Matrix" 


1. Understand the Time Management Matrix and how your time is spent

2. Explore the concept of Power Hours and why they yield 4 times more productivity

3. Determine how to increase Quadrant II time in your week without adding more hours

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"Death By Meetings — Reclaim Your Time and Productivity"


1. Understand the real of cost of meetings and their impact on productivity and staff engagement

2. Identify the six types of meetings and the best way to leverage them

3. Explore meeting hacks that save time, drive results, and create engagement

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"Hijacked by Interruptions: Control the Unnecessary" 


1. Identify the real cost of interruptions and their impact on work productivity

2. Explore how to move from an interruptive work culture to a respectful one

3. Isolate three strategies to reduce interruptions and get more work done


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BONUS: "Prioritize the Urgent, Squeaky Wheel and Someday"


1. Identify prioritizing techniques and how to work on the right tasks at the right time

2. Differentiate various types of To Do Lists and how to choose the right type for you

3. Gain three strategies to manage multiple priorities, meet expectations and optimize our productivity


Grow My Membership Bundle

Grow My Membership Bundle

The Grow My Membership bundle includes three (3) webinar recordings focused on membership growth and a BONUS webinar recording: "A New Approach to Tiered Membership"

$ 247 Only $ 177 if purchased by 12/15/19

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"How to Appeal to the 4 Types of Members"


1. Discover the 4 Types of Members, their interests and why they join and renew

2. Identify the types of benefits that resonate with each type of member

3. Explore how to use a Member Profile Matrix to communicate the value of membership

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"“So What?” Make Your Pitch Matter"


1. Explore the “So What?” phenomena and why our communication doesn’t appeal to others

2. Recognize ineffective value propositions and why they fall flat

3. Discover techniques to create compelling positioning statements that make people say “Sign me up!” to join and that communicate the value of membership and programs

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"The VOI of Membership is Greater than the ROI"


1. Discover the power of VOI and why it means more than ROI ever will

2. Identify the top 12 VOI benefits you deliver to members and your community

3. Explore how to develop a VOI campaign to recruit and retain more members


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BONUS: "A New Approach to Tiered Membership"


1. Discover how to use a Member Profile Matrix to offer benefits that appeal to different types of members

2. Explore the Top FAQs About Tiered Models and what drives successful outcomes

3. Explore the 6 Steps to Develop a Unique Model for your organization


Retain My Members Bundle

Retain My Members Bundle

The Retain My Members bundle includes three (3) webinar recordings focused on membership retention and a BONUS webinar recording: "A New Approach to Tiered Membership"

$ 247 Only $ 177 if purchased by 12/15/19

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"Lifetime Value of Members: Time + Engagement = Revenue"


1. Understand the Lifetime Value of Members and how it impacts retention and your bottom line

2. Determine why the number of members is less important than the value of members

3. Discover 3 strategies to cultivate more long-term and higher value members, increase the average revenue of members, and track the Lifetime Value of Members

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"Journey Maps that Improve Member Experiences"


1. Recognize how to see your members’ “journeys” through their eyes and how these experiences deliver or don’t on their expectations

2. Consider how Customer Journey Maps can streamline the 1st-Year Member Onboarding process and increase engagement and retention

3. Discover different types of Journey Maps and the 5 steps you need to manage customer journeys successfully

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"The Engagement Paradox — Moving from Passive to Strategic" 


1. Explore the 6 Levels of Engagement and the characteristics of each level

2. Identify ways to define engagement and create Key Performance Indicators as metrics

3. Discover how to develop strategies to influence member engagement, increase the value of membership, and develop a pipeline for leadership


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BONUS: "A New Approach to Tiered Membership"


1. Discover how to use a Member Profile Matrix to offer benefits that appeal to different types of members

2. Explore the Top FAQs About Tiered Models and what drives successful outcomes

3. Explore the 6 Steps to Develop a Unique Model for your organization


Evolve My Organization Bundle

Evolve My Organization Bundle

The Evolve My Organization bundle includes three (3) webinar recordings focused on organizational growth and a BONUS webinar recording: "A New Approach to Tiered Membership"

$ 247 Only $ 177 if purchased by 12/15/19

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"Tackling the Talent Challenge"


1. Explore the challenges employers face with global shortages of skilled workers

2. Understand the Cincinnati Chamber’s comprehensive talent initiatives to Attract, Develop and Build

3. Dive into the “why” behind the Chamber’s initiatives and how it deploys a “force multiplier” strategy to attract, engage and retain the best talent

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"It’s a Whole New World: Leverage Foresight to Lead and Succeed"


1. Explore how numerous drivers of change are creating megatrends that will impact your communities and the business of your members

2. Recognize the difference between being proactive and preactive and why you need to shift your focus to solving problems before they impact your members

3. Discover ways that you can develop a culture of foresight with your board of directors to help navigate the future

4. Learn about five strategies to deploy to be the essential organization your community can’t succeed without

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"Making Remarkable: How Can You Achieve Remarkability?"


1. Learn about the 3 pillars of remarkability 

2. Determine how to assess your organization and its current state

3. Understand how to build an agenda for remarkability and where to start

4. Learn about the steps to implementing your agenda


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BONUS: "A New Approach to Tiered Membership"


1. Discover how to use a Member Profile Matrix to offer benefits that appeal to different types of members

2. Explore the Top FAQs About Tiered Models and what drives successful outcomes

3. Explore the 6 Steps to Develop a Unique Model for your organization


TESTIMONIALS

What Our Clients Are Saying About Us


“The tools I gained from [the Work Smarter, Not Harder] program have helped me organize my work so that I always know the status of my highest priority tasks. This has reduced wasted effort on re-prioritizing every time I’m pulled off to manage an emergency situation. I have also used many of the other techniques I learned to reduce the redundancies in my work and timewasters.”

“I have taken seminars, courses and read books on planning, time management and goal setting over the years. [The Work Smarter, Not Harder] program provided a unique approach to bringing these subjects together with a system to build habits that provide quick results and lasting return on the invested time.”


“Cathi worked with our Chamber staff and Membership Committee to develop a tiered membership model. Her extensive experience in the industry and proven process helped us to develop a customized model that’s right for our members and our Chamber. The feedback from our members has been very positive and is helping to grow our membership base and revenue.” 

Jane Hinze, Member Services Manager

Washington County Chamber of Commerce (TX)

"Cathi Hight and Hight Performance Group confront the issue of member retention head-on with a proactive approach. Their new retention kit helps Chamber executives like myself identify the ideal and the ‘at-risk’ member, develop migration strategies and compile and analyze reports that will assist with managing retention."  


Pam Ridler, CCE, President 

Castle Rock Chamber of Commerce (CO)


“If you are considering making changes to your membership dues structure I highly recommend Cathi Hight of Hight Performance Group! Cathi walked us through a step-by-step process that kept everything simple yet effective, included input from our members, board and staff, and resulted in a solution that fit our needs perfectly. Cathi has been available for consultation anytime we needed her as we migrate to the new dues structure and even came and did a wonderful presentation during our Annual Meeting & Banquet. We’ve definitely seen a great ROI and VOI! Thank you Cathi!”


Michael Gallops, President and CEO

Rowlett Chamber of Commerce (TX)

““The Outer Banks Chamber of Commerce worked with Cathi to develop our new Dues Investment model. Cathi was great in leading us through this process. She is a wonderful resource, advocate and champion for Chambers of Commerce. Her insight and ideas throughout the process helped us develop and produce an investment package that allows us to really show value for the investment in the organization and to better tell our story. Thanks Cathi!” 


Karen Brown, President & CEO

Outer Banks Chamber of Commerce (NC)

Do you want to be more PRODUCTIVE, GROW, RETAIN, or EVOLVE?

Enjoy over $ 247 worth of resources + your BONUS for only $ 177